This Refund Policy explains how Schwager Media handles refunds, cancellations, billing adjustments, and service-related payment concerns.
Effective Date: January 1, 2026
Schwager Media provides professional sales and marketing consulting services, including strategy development, lead generation support, campaign planning, brand development, and business growth consulting. Because our services involve professional time, planning, consultation, research, and project work, refunds are handled based on the status and scope of the service.
Payments for completed consulting services, marketing strategy work, campaign planning, lead generation support, brand development, or business growth consulting are generally non-refundable once the service has been performed or delivered.
Fees paid for completed consultations are generally non-refundable. If a consultation is canceled before the scheduled time and before preparation work has begun, Schwager Media may review the request for a refund or rescheduling.
For project-based work, refunds may depend on the amount of work completed, resources allocated, and deliverables prepared. If work has already started, partial refunds may not be available for completed portions of the project.
For monthly consulting, campaign support, or ongoing marketing services, payments are generally non-refundable once the billing period has started. Clients should provide cancellation notice before the next billing period to avoid future charges.
Refunds or billing adjustments may be considered in limited situations, including duplicate charges, billing errors, services not performed, or other issues reviewed and approved by Schwager Media.
Refunds may not be available for completed services, missed appointments, late cancellations, client delays, approved deliverables, work already performed, or changes in client business priorities after work has begun.
Clients who believe an invoice or payment was processed incorrectly should contact Schwager Media promptly. We will review the matter and work to resolve verified billing issues.
Approved refunds will generally be issued back to the original payment method when possible. Refund processing times may vary depending on the payment processor, card issuer, or bank.
In some cases, payment processor fees or transaction fees may not be refundable, depending on the payment provider’s policies.
To request a refund or billing review, please contact us with your name, invoice number if available, service date, and reason for the request.
Schwager Media
Jackie Schwager
Sales and Marketing Specialist
206 S Bartlett Rd
Streamwood, IL 60107
Phone: (224) 436-5253
Email: jackiedchwager@yahoo.com
Schwager Media may update this Refund Policy from time to time. Updates will be posted on this page with a revised effective date.